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FAQ

Frequently asked questions

Everything you need to know before your first Pilates session. Can't find the answer you're looking for? We're here to help.

Contact us →

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Help! I've never done Pilates before... how do I start?

Most of our clients are completely new to Pilates. We created a guide that walks you through your first visit, what to wear, and what type of session to book.

Go to New User Guide →

How many people are in each class?

Only 4 people! Every class is limited to four clients so your instructor has time to coach, correct, and answer questions throughout class.

Do I need to be in shape or flexible?

Not at all! Our sessions are designed to meet you where you are.

Whether you're recovering from an injury, building strength, or simply trying something new, we'll help you progress at your own pace.

What should I wear?

Wear comfortable workout clothes that allow you to move easily. We also require grip socks for safety and hygiene. If you don't have grip socks, we sell them at the studio for $10 + tax.

Why do I need grip socks?

Grip socks help prevent slipping on the equipment and help keep our studio extra clean for everyone.

How do I find the studio?

We're located inside The Healing Touch Chiropractic building in Downtown Sacramento with free on-site parking.

Detailed directions & parking information →

What if I can't find a class that fits my schedule?

Let us know! As a small studio, we're always interested in adding class times that work better for our community whenever possible.

What equipment do you have?

We have four reformers, a tower, a ladder barrel, a chair, and a spine corrector, as well as many accessories.

Can I join if I'm running late?

To keep everyone safe and minimize disruptions, clients who arrive more than 10 minutes after the scheduled start time will not be able to join class. If you know you'll be late, please let us know as soon as possible.

When does registration close for class?

You can register for a weekday class up to 1 hour, 30 minutes before class.

You can register for a weekend class up to 2 hours before class.

What happens if I cancel my registration?

You can cancel up to 24 hours before class without penalty. 

If you need to cancel within 24 hours of class, you will lose your class credit.

Ready to experience BASI?

Try us out with 3 Semi-Private Classes for $66.

The best way to find out if our studio is right for you

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1210 G St.

Sacramento, CA 95814

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